A leading imaging center in Georgia increase their referral loop closure rates by 20%

This case study discusses the problems with multi-channel referrals flowing in and how HealthViewX’s solution solved this and positively impacted the revenue. The goal was to analyze

  • The number of referrals and the channels through which they flow in

  • Existing referral workflow

  • Why were fax referrals the most commonly used channel?

After the implementation of the HealthViewX solution, they found a 20% increase in the number of referral loop closures.