The agentic care orchestration platform

Orchestrate the entire spectrum of care with AI-powered referrals, care management, documentation, and communication.

HIPAA SOC 2 Type II GDPR
Referral closedAgent · 1.8s
+38% throughputvs. manual baseline
app.healthviewx.com/analytics/admin-hub
Administrative Analytics Hub
All programs · 12 sites · Last 30 days
Live
Care orchestration volume Agentic Manual
AI agent activity live
AI autonomy 30d
0%AUTONOMOUS
Orchestration flow shared patient context
Trusted by Leading Healthcare Organizations
Proven Outcomes

Real results. Real healthcare impact

Driving measurable gains in operational efficiency, referral quality, patient engagement, and Medicare revenue across 50+ healthcare organizations.

0%
Incomplete Referrals
Drive referral accuracy with automated data capture.
0%
Enrollment Conversion
Transform eligible populations into engaged care participants.
0%
Documentation Burden
Eliminate documentation burden through ambient AI scribing.
0%
Routine Calls Automated
Automate patient interactions through AI-powered voice agents.
Solutions

Four agentic solutions. One orchestration layer

Each agent works the way your team already does inside your EHR, on your workflows, under your policies. Together they close the loop across the full spectrum of care.

Referral

Close every referral loop automatically

Stop losing patients between the order and the appointment. The Referral Agent reads the order, finds the right in-network specialist, checks authorization, books the slot, and chases the note back.

  • Intelligent specialist matching on network, distance, and wait time
  • Automated prior-auth checks and payer rules
  • Closed-loop tracking until the consult note lands in the chart
  • Leakage analytics by specialty, site, and referring provider
61%Faster close time
−9.8ptNetwork leakage
42k+Routed monthly
Referral · #RF-84120agent trace
Order ingestedCardiology · echo · routine0.2s
Specialist matchedIn-network · 3.2 mi · 4-day wait0.6s
Prior auth verifiedPayer rule set · no action needed0.4s
Appointment bookedThu 10:40 AM · patient notified0.6s
Loop closedConsult note filed to chartDone
Care Management

Run every care program at population scale

CCM, RPM, BHI, TCM, AWV, PCM one agent, every program. It identifies eligible patients, builds the care plan, logs the minutes, and produces billing-ready documentation without the spreadsheet gymnastics.

  • Automatic eligibility identification across your panel
  • Care plans drafted from chart history, edited by your team
  • Time capture and CMS-compliant audit trail by default
  • Risk stratification that surfaces who needs a call today
3.1×Program enrollment
92%Billing accuracy
6CMS programs
Population · 12 sitescare programs
CCM · Chronic Care1,284 enrolled · 214 due todayActive
RPM · Remote Monitoring612 devices · 3 alertsActive
BHI · Behavioral Health318 enrolled · 42 dueActive
TCM · Transitional Care87 discharges · 14 in 48h windowDue
Minutes captured this month18,420
Billing-ready documentation92%
Scribe

The note is written before the visit ends

Ambient documentation that listens to the encounter and produces a structured, specialty-aware note coded, cited, and ready for the clinician's signature. No template wrangling. No pajama time.

  • Ambient capture across in-person, phone, and telehealth
  • Specialty-tuned SOAP notes with suggested ICD-10 / CPT
  • Every claim traced back to the moment in the transcript
  • Writes back to Epic, Cerner, athena, eCW, NextGen
2h 10mSaved per clinician/day
96%Note acceptance
<60sDraft turnaround
Encounter note · draft00:14:22
RecordingAmbient · 2 speakers
SUBJECTIVE
62 y/o male presenting for 3-month follow-up of type 2 diabetes. Reports improved adherence to metformin. Denies polyuria or blurred vision.
ASSESSMENT
T2DM, improving glycemic control. HTN, stable on current regimen.
E11.9 I10 99214
Ready for signatureWritten back to EHR on sign<60s
Call Center

A front desk that never puts anyone on hold

Natural-voice agents that handle scheduling, reminders, refill requests, and care-gap outreach in English and Spanish and hand off to a human the moment something needs one.

  • Inbound triage and outbound campaigns from one queue
  • Multilingual voice with sub-second response latency
  • Warm handoff with full context, the patient never repeats themselves
  • Every call transcribed, summarized, and written to the chart
84%Calls auto-resolved
−73%No-show rate
0sHold time
Live call · +1 (312) •••-447100:42
PATIENT
Hi, I need to move my appointment next Tuesday.
AGENT · 0.4s
Of course. I see your 9:15 with Dr. Patel on Tuesday. I have Thursday at 10:40 or Friday at 2:15 — which works?
PATIENT
Thursday works. And can I get my metformin refilled?
AGENT · 0.3s
Done — Thursday 10:40 is booked. I've sent the refill request to Dr. Patel and your pharmacy on Clark Street.
✓ Rescheduled ✓ Refill routed ✓ Chart updated
Platform Architecture

Built for the full complexity of value-based care

Interconnected layers that turn fragmented healthcare workflows into a single, intelligent operating system.

HealthViewX platform architecture — Referral Management, Call Center, Scribe and Care Management agents above an autonomous workflow layer, clinical intelligence foundation and interoperability engine spanning 100+ EHR integrations

Connect

HL7, FHIR, and native integrations to Epic, Cerner, athena and more. Live in 30 days.

Orchestrate

Agents pick up work across referrals, care programs, documentation, and outreach.

Supervise

Humans stay in the loop. Every action is explainable, reversible, and logged.

Improve

Analytics tie every agent action to cost, quality, and value-based care outcomes.

Agent Showcase

Meet Your AI Agents, Working Round the Clock

Built on shared clinical intelligence, every AI agent works together to streamline care delivery and operational workflows.

Referrals
Every referral sent. Every referral closed.
0%
reduction in incomplete referrals
Care Management
Every chronic patient. Every month.
0%
enrollment conversion from eligible population
Scribe
Every word captured. Every note completed.
0%
reduction in documentation time
Call Center
Every patient reached. Every patient served.
0%
reduction in inbound patient calls
Client Testimonial

Leading healthcare organizations choose HealthViewX

Discover how healthcare organizations are improving outcomes, reducing operational burden, and transforming care delivery with HealthViewX.

“HealthViewX is an efficient solution which leverages time revenue ratios to allow for the maximization of service delivery, thus increasing revenue and producing stronger patient outcomes. Smart and intuitive solution with the flexibility to provide quality service to unique patient populations while enhancing practice revenue via an ecosystem of clinical communication driving added value services. Win-Win!”
Louis B. McClean
Louis B. McClean
Chief Operating Officer
Embrace Integrated Health Solutions
“To say working with HealthViewX has been great is simply an understatement. They are responsive, invested in our success, and a joy to work with. They diligently work to ensure our continued success, allowing us to focus on meeting the needs of our patients. The solution is user-friendly and comprehensive. The Support Team is 2nd to NONE, and truly in my mind an extension of my organization, ALWAYS there to assist.”
Dr. Kyri Hamilton
Dr. Kyri Hamilton
President and CEO
Kaizen Compliance Solutions
“We partnered with HealthViewX to implement a new centralized referral process to improve user efficiency and, most importantly, reduce referral leakage. Since implementing HVX, we have seen a 67% decrease in processing time which has nearly resulted in doubling staff efficiency. HVX’s ability to provide clear referral order metrics has been one of the most beneficial features they have to offer. I have recommended HVX to another healthcare facility already.”
67%decrease in processing time
David Ramirez
David Ramirez
Clinical Support Technician
Altura Centers for Health
“We at VCC chose HealthViewX based on its unique capability to easily automate insurance pre-authorization forms, smart provider search, read and write data back to EMR, referral loop closures, and the end-to-end referral management cycle.”
Dr. Kelly Motadel
Dr. Kelly Motadel
Chief Medical Officer
Vista Community Clinic
“HealthViewX has made our referral process more efficient and is now a standardized process of 5 easy steps. HealthViewX has an excellent support team available when challenges arise. They listen to what we need for us to have a more efficient workflow and they help us by making the necessary adjustments to HealthViewX to make it happen. We have increased our efficiency in productivity of each Referral Coordinator by 50%.”
50%more productive per coordinator
Olga Tellez
Olga Tellez
Referral Coordination Manager
Vista Community Clinic
“HealthViewX is an amazing tool, supported by an incredible team. Our practice’s top positive feedback would be in HVXs customer support and collaboration. Their team manipulated their existing software to support our operations and workflow which, in our eyes, was a team and company going above and beyond for the success of their customer. Working with HVX feels more like a partnership than working with a 3rd party vendor.”
XB
Xavier Baum
My Healthcare LLC
My Healthcare LLC
“We are impressed with the improved referral relationships between our primary care and specialists. The ease of communication improves care and patient experience.”
DP
David Printy
Medical Professional Services Inc
Medical Professional Services Inc
“HealthViewX is an easy to use and comprehensive software system for Chronic Care Management that allows the user accessibility to multiple patients in order to complete CMS compliant care plans. Clients are able to receive a personalized care plan that helps them stay on track with your healthcare goals and providers’ recommendations.”
MC
Marisela Cigliuti
TeleNurse Network
TeleNurse Network
“HealthViewX is one of the most user friendly yet affordable platforms that has all elements of Chronic Care Management. We see this product providing great value for our patient population. The platform streamlines and simplifies our day to day tasks enabling us to provide better care.”
Washington-based Internist
Internal Medicine
Internal Medicine
“HealthViewX have added tremendous value to company by developing applications to put us at the leading edge, alongside major competitors, in offering services to our physician and corporate wellness clients. Their strategic team support us not only in formulating leading edge capabilities but also with proposals to major clients, with the confidence that we have scalability and backbone of a major player. Their development team is absolutely world-class, never missing any of our demanding development schedule deadline.”
BV
Bruce Vermeulen
NutriLynk
NutriLynk

Orchestrate the entire spectrum of care

See the agents running on your workflows. A 30-minute walkthrough with a solutions expert.