A large service provider based out of Illinois bills for over 6,000+ CCM patients per month with a team of about 30+ Tele-nurses.
Overview
The customer started offering the CCM service using another Technology platform and the following were a few challenges they faced.
Challenges
- Obtain and store patient consents
- Create comprehensive care plans
- Track non-face-to-face minutes
- Generate reports in CMS mandate format
- Track progress against the created care plan
Results
This case study discusses how HealthViewX helped the service provider overcome them seamlessly and improved their productivity by 50%.
Results at a Glance
- Bills for over 6,000+ CCM patients per month with a team of about 30+ tele-nurses.
- HealthViewX helped the service provider improve their productivity by 50%.
