A Dental Specialty Clinic from Ohio Experienced 25% Increase in the Efficiency of Referral Coordinators
HealthViewX’s Features consolidates all referrals into a single queue
This case study discusses the challenges faced by this client in managing numerous referral flowing in and how HealthViewX’s solution solved those by consolidating all referrals into a single queue
The goal was to analyse
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The number of referrals received
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Existing referral workflow
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Patient’s experience with the referral
After the implementation of HealthViewX solution, the Dental Specialty experienced 25% increase in the efficiency of referral coordinators