Altura Centers For Health from California Experienced a 67% Decrease in Processing Time which resulted in Doubling Staff Efficiency
This case study discusses referral process challenges faced by Altura Centers for Health in California, and how HealthViewX solved them by automating their referral process.
The goal was to analyze the following and implement a centralized system for patient referrals to help resolve the challenges.
- Referrals sent out, the ways to track and manage
- Referral processing time
- Referral order metrics
- Existing system used and its workflow
After the implementation of HealthViewX Referral Management Solution, the FQHC experienced a 67% decrease in referral processing time.